Trinity Air Inc. Heating & Air Conditioning Customer Reviews

We had a great experience with Trinity Air! We called on a Monday morning. They came out the same day and had our new furnace installed by the next day. All of the guys were professional, kind, helpful and considerate. They always offered to put on shoe covers before coming in the house. Patrick took a lot of time to explain the issue and made us feel at ease about what to do next. Jay took time to explain our options and made the process easy. Doug and Xavier installed the furnace and they were great! The guys were very considerate of how wet our yard was from recent rain and didn’t drive in the grass. They also answered all the questions we had about the new thermostat. Great experience! We highly recommend Trinity Air! Read Less

The service tech (San) made it to my house within 30 minutes of my call. He was very pleasant and professional. He thoroughly tested before then repaired and tested after the repair of the pipe. That pipe had been leaking for a while unbeknownst to me and had caused quite a bit of water damage. I’m glad I have a service contract, which meant I didn’t have to pay an after hour charge. I’m very happy with the service I received. Read Less

When our AC went out in July in GA we knew we couldn’t last long and Trinity Air made sure we didn’t have to! They had a quick response and were wonderful from the start, fixing the problem in moments so our air flowed cold once again. Now we use their annual service to keep our units up-to-date and Lawrence is phenomenal!! The service he provides each visit is above and beyond, friendly and informative. We will use Trinity Air always and recommend them to anyone. Read Less

Decided to go with Trinity by word of mouth in our community. We have been having the typical issues with a 22 year old struggling system. Called Trinity out and they have taken professionalism to another level. If you value communication, pride in work, and a job well done I highly recommend these guys. The entire crew are professionals—and Andy and Tony were excellent/knowledgeable on the whole unit installation . 10/10 would do it again and will continue to use these guys with the way the whole operation performed. Read Less

Trent is the Trinity Air technician who did our maintenance service today for the main floor, basement, and crawl space units. Trent is phenomenally awesome!!! Seriously, not only is Trent professional, polite, and personable, but he is also VERY knowledgeable, competent, and THOROUGH. We’re especially thankful today that Trent SQUEEZED INTO SMALL DIFFICULT SPACES to access and assess our two dehumidifiers in the basement and crawl space. Unbeknownst to us, our dehumidifier in the basement had a thick build up of ice due to dirt clogged filter. Eventually, the ice could have caused a very costly repair or replacement issue to the unit had a thorough inspection not occurred. So, hey Trent and Trinity Air… job well done today!! You continue to make a difference in the air quality of our lives and health! Trinity Air has been a valued part of our family since 2017. P.S. We’re requesting Trent to be our assigned maintenance service technician!!! Read Less